Helping Plans Achieve Best-in-Class

We bring together an integrated team of former Managed Care Executives, visionary enterprise architects, accredited program managers and deeply-experienced domain experts to help our clients optimize marketing, sales and enrollment operations. We help organizations realize greater value from their existing infrastructure at less cost while continuing to meet stated service-level agreements and regulatory requirements.

Our experts have implemented some of the largest projects in the health insurance industry and transformed our clients into departmental-wide shared service organizations. By consolidating, modernizing and standardizing marketing, sales and enrollment operations, they have reduced spending in excess of $100M annually. Utilizing emerging technologies like data analytics and cloud computing, they have delivered the insight and agility that have placed them among the most successful health plans in the county.

As competition for members intensifies, the importance of enterprise solutions as a strategic tool for gaining competitive advantage grows. Few managed care organizations can afford development or delivery errors, or budget over-runs on an expensive technology rollout. Solutions must consistently be on time and on budget, and deliver real value by driving down member acquisition and retentions costs.

 We address the entire lifecycle of operations related to member acquisition and retention. We help our client’s benchmark the ‘as is’ state and define a go-forward strategy. We provide the program management expertise needed to successfully implement and manage high-profile technology projects. And we utilize lean principles to help clients top themselves by continually refining and improving performance.